Know what to expect before production begins.

Quotes are based on the information available when prepared and may change if quantities, artwork, materials, vehicle condition or installation requirements change. A 50% deposit is generally required to reserve production or installation; the remaining balance is due before pickup or release unless the written estimate states otherwise. A date is not reserved until required payment, information and approvals are received.

Vector artwork such as AI, EPS, PDF, SVG or CDR is preferred for logos and production graphics. Low-resolution images may require rebuilding or may not reproduce cleanly. Artwork cleanup, original design, separations, typesetting and revisions outside the quoted scope may be billed separately. Current vehicle-wrap design work commonly carries a $175 artwork fee that may be credited to the approved wrap, while qualifying mural design may carry a $250 creditable artwork fee; the written estimate controls.

Review every proof carefully for spelling, phone numbers, URLs, colors, sizes, placement and quantities. Digital screens do not reproduce all printed colors accurately, and proofs are not always shown at physical size. Approval authorizes production. Customer-approved errors are not eligible for free replacement.

Tell us about changes before approving the proof. Once materials, garments or custom products have been ordered, restocking or vendor fees may apply; the existing shop policy uses a 35% restocking fee for eligible apparel changes. Custom work cannot be canceled or refunded after production begins. Design time and completed work remain billable.

Turnaround begins after the deposit or payment, final information, usable artwork and proof approval are received—not from the first inquiry. Schedules vary by service, material availability, order size and current workload. A requested date is not guaranteed unless it is confirmed in writing. Rush work is accepted only when capacity allows and may cost more.

Vehicles must arrive washed, fully dry and free of wax, ceramic coating, tire shine, oil, road film and heavy residue. Remove personal items and make the required panels accessible. Excessive cleaning, adhesive removal or disassembly may add time and a cleaning charge of $120 or more. Existing graphics removal is quoted separately.

Wrap film is not a repair. Rust, dents, body filler, peeling clear coat, repainted panels, failing paint and rock chips may remain visible or create adhesion and removal risks. Limitless Graphix is not responsible for paint failure caused by weak, damaged or improperly refinished surfaces. Arizona heat and UV exposure affect film life; no outdoor lifespan is guaranteed beyond applicable written material or workmanship terms.

Vehicles and completed goods must be collected when notified. Unless the estimate states otherwise, a vehicle left more than one day after completion may incur storage of $20 per night. Balances are due before the vehicle or goods are released.

Customer-supplied garments are accepted only with prior approval and at the customer's risk. The current policy requires at least 36 pieces per style for customer-supplied apparel. We cannot guarantee replacement of unique items or be responsible for manufacturer defects, mislabeled sizes, skipped stitching, holes, open seams, dye migration or other issues outside our control.

For printed or embroidered apparel, wash cold with mild detergent and hang dry or use low heat. Do not iron or steam directly over heat-applied graphics. For wraps and installed vinyl, hand wash with mild soap; avoid automatic brush washes, harsh solvents and pressure washing directly at graphic edges. Cleaning methods and exposure materially affect product life.

Inspect the finished work promptly and notify us in writing within 72 hours of pickup or receipt if you believe there is a production error. Include photos and keep the product available for inspection. We will determine the appropriate correction for a verified workmanship issue. Customer-approved information, ordinary wear, misuse, surface failure and third-party damage are excluded.